FAQ


	FAQ

PURCHASE and LICENSE DETAILS

GENERAL INFORMATION
What can I do to increase the performance of MEDIA JUKEBOX?
Where can I download Media Jukebox 7.2?
What TV cards are supported by Media Jukebox?
How do I restore a license?
I'm having trouble downloading plug-ins.

PLAYING
Why do certain file formats seem to skip or pop more often than others?
How can I get the volume control slider to work properly?
Why can't I play .lqt files?
Why can't I play .ra, .ram, .rm, .rmj, .rmm, .rmx, .rp, or .rv files?
I get a "Library Not Registered" error when trying use MEDIA JUKEBOX.
I am suddenly receiving a notification that some files "Do not exist." I have played them before, what happened?
I am stuck in Party Mode/I don't remember my Party Mode password. How can I get out?
Why does MEDIA JUKEBOX dial up upon start up?
When I try to play an audio CD, no sound comes out and the player window just says "Stopped."
Why is the sound quality of audio files poor with MJ?
I want Media Jukebox to organize and play my RealPlayer files, where can I find RealPlayer 8.0?

RIPPING
How do I rip a CD in MEDIA JUKEBOX?
What's the difference between CBR (Constant Bitrate) files and VBR (Variable Bitrate) files?
Why am I receiving an ASPI error when trying to rip using Win NT/2000/XP?
Why doesn't Media Jukebox get the title and track name information for my CD?
What is "Digital Secure" ripping mode?

BURNING
Why can't MEDIA JUKEBOX locate my CD-R?
Why am I getting two second gaps between tracks on my audio CD's?
When I try to burn a CD, everything goes fine for a while, but an error message eventually appears before MEDIA JUKEBOX completes the burning.
I burned an audio CD and didn't receive any errors, but the CD I created isn't recognized by my computer or another CD player.
I've tried all the suggestions, and I still can't get my CD-R drive to work.
Important setup information for burning under Win 95/98/NT
Are there any known software compatibility issues with burning in MEDIA JUKEBOX?
Why is it that when I go to write a CD the Playlist flashs on and off continuosly. As soon as I put a blank CD in the CD writer the hourglass begin to cycle over and over.
On my XP computer, I get an error message right at the beginning of the burn process.
I was playing some tracks and burning a CD at the same time, when I got an error from the burner.
I am running Windows 98/ME and I just upgraded to the latest Adaptec ASPI software (4.7X). Now MJ won't recognize my CD burner!
When I try to burn, I'm getting some error message about 8.3 filenames. What's up? (applies to WinXP/NT/2000 only)

ORGANIZING
What is YADB?
Will someone explain the "tagging" of files to me?
I imported my files into MEDIA JUKEBOX. What's next?
How can I order my tracks?
How do I delete all the files I have imported into MEDIA JUKEBOX?
I have deleted some files on disk. Is there an easy way to find these same files in MEDIA JUKEBOX and delete them?

PURCHASE and LICENSE DETAILS

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